Service innovation can be a messy process. Service Charger is a simple streamlined method to develop services. It’s a bundle of elastic design thinking canvases, that help you with any service development project.
  • Service Charger Intro
  • Service Charger Canvases
Managers, developers, students, facilitators, design thinkers, innovators… EVERYBODY!

It works both when creating fresh ideas as well as when redefining existing services.

Ask Miikka, he’s the genius/madman behind all of this! Here’s his mail: miikka@ghostcompany.fi

We organize Service Charger trainings both at our office and yours. We can also help you with any service development project you might have.

Feel free to use the tools however you want or even develop them further (as long as you mention us at some point). Sharing is caring!

Canvas Guidebook

New Resources

Sometimes the most valuable things are just under our noses and can stay unnoticed. Thus, we should be looking at resourced from various angles: your people, data you can get, your ecosystem.

These are concrete exercises that are supposed to help you find the full potential of your surroundings. The aim is to discover and clarify new possibilities.

Obstacles

Not one service is born into a vacuum: it is surrounded by existing structures. These structures must be understood and utilized. Don’t see them as unwavering threats, but as opportunities.
Learn to navigate around and through them.

Customer Needs

Understanding customers and their needs should be an obvious priority; it’s the (only) key to success.

Service Core

The Service Core summarizes the nature of your service, as well as makes describing, understanding and pitching it easier.

Go-to-Market

Only an idea and some knowledge of your customer’s needs doesn’t form a complete service yet. You need to test it, find the right audience and set the right metrics to be followed.

Extra tools to spark your creativivity

Sometimes you feel stuck and coming up with ideas seems like the biggest obstacle ever. With these tools you can create loads of crazy, certainly creative ideas in a relaxed way. Just keep your minds open!

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